Great product, excellent customer service
I have purchased MANY of these blinds in a variety of sizes and will continue to buy them as needed for as long as they (or I) exist. I own a 4 unit rental property with original antique (late 1800) woodwork throughout and SO many windows of SO many different sizes. Any size I need - these blinds come in that size (including many sizes I cannot find in any brick and mortar store in my area from any brand.) They're easy to install - I tend to install them by myself, usually standing on something that isn't meant to be stood on... I generally have on me only a pencil, a small level, a drill and Philips head screwdriver.) They do take a bit of muscle and patience to click into place on the brackets if you don't have a helper on the other end, but once they're clicked in, they stay clicked in. Because I use them in a pet friendly building, I love that they don't have strings - pet cats often make short work of blinds with strings. I love how they look from the inside and from outside. They raise, lower, hold position and tilt so easily. I've only ever had one very minor problem, reached out to customer service to ask if it was something I might be able to fix on my own -- the rep went over a checklist I used to ascertain whether I could effect a repair and sadly, no, but, as I said, the issue was VERY minor and with only one blind (of MANY I have ordered and installed) and I had already communicated that the issue would not merit a return or exchange regardless, but the rep still offered to replace it, which I thought was above and beyond and very nice. (I thanked the rep and opted against a replacement as, again, the issue was too minor for that.) I am a very satisfied customer and I highly recommend these blinds.
✔ Verified Purchase
🤗
Love the blinds keep the room, nice and dark, and it was easy to put up.
✔ Verified Purchase
I am beyond impressed and completely satisfied!
I live in a house that was built in 1906; so my window frames are kind of goofy in terms of measurements. I cannot find my window sizes in box stores, like Walmart.But now I don’t have to worry about that anymore!Basically, these guys ask you to measure your windows and send you blinds made to fit! You cannot go wrong with this!Before you whine and complain that they cost more than the premade ones you find out in stores, just stop: these guys are doing a service that requires precision and will send you blinds that are guaranteed to fit your windows! If you can’t take some measurements and follow simple directions, then I don’t know what to tell you! It’s easy and worth every penny. I am going to buy some more soon to start installing them on my second floor and attic windows!It is worth the money to get a high quality product that is made to order (provided you can read and follow directions) and is guaranteed to fit.I took a picture of my recently installed ones that took me maybe 10 minutes to get installed.Thanks guys for making this idiot proof and sending me a great product. I will definitely recommend you to my family and friends!
✔ Verified Purchase
Hard but not impossible to install
Item arrived a few days earlier than expected and was in very good condition. Packaging had to be completely opened as some small items were affixed to the inside of the shipping box which is better than having them fall out during shipping.I had read many of the reviews before ordering these, and even though there were several negative reviews about the installation, I figured I had the skills and knowledge to install these with minimal trouble.I guess the biggest reasons so many people have problems is first; the instructions are bare bones, as if it would have cost $20.00 a word to provide better installation instructions and second is the lack of experience with DIY stuff.So I went about to install these in an inside window mount configuration which is a little harder than an outside mount and after completing the install I can see where 90% of the problem is in getting these installed if you do an inside mount vs an outside mount.I wanted about a 1/2 inch space between the window and the blinds so I placed a spacer behind the mounting brackets when I marked where to place them and drill the pilot holes for the screws. This small gap between the back of the bracket and the window frame causes the bracket to flex backwards when trying to push the bottom of the headrail into the clips on the mounting bracket.I did not know the brackets would flex backwards until after many attempts to get the bottom of the headrail seated into the clips on the bottom of the brackets. After much foul language and a few attempts at bending the bottom of the bracket down to reduce the tightness without permanently bending the bracket I was ready to pack it up and send back to Amazon.Then I said to myself that I have the skills, ability to figure this out, and the determination not to be “one of those people” who complain and give up then send stuff back and write a bad review. So I started back at the beginning and closely inspected each step of the process and viewed the installation from as many angles as I could. As I did this I noticed the mounting brackets flex backwards (because I had made that 1/2 inch gap between the blind and window frame) as I tried to push the bottom of the headrail into the clips (had to put my head up against the window and look up at the backside of the headrail to see it).Eureka!! There is the problem! No matter how hard I pushed and whacked the headrail with my fist the bracket would flex back and not let the bottom of the headrail slip into the clips. So I put my spacer back behind the brackets as I pushed the headrail, and BOINK!, the headrail popped into the clips. Removed the spacer and all is well in DIY land.If doing an outside the window frame installation the bracket would be tight against the wall and not flex so I am guessing that everyone who had problems and gave up or used a sledge hammer to complete the install were doing an inside mounting.The window blind is installed and looks good and operates as stated by the manufacturer. I would have given 5 stars if the design engineers and instructions writing people would have made note of these type of issues.
✔ Verified Purchase
